Terms & conditions
Payment methods at the merchandise section of our website.
You can pay for your orders in the HUIDVERZORGINGSSALON ELSE merchandise store in any of the following ways:
– Through credit card (Visa and MasterCard). You can safely enter your credit card details through our secured SSL procedure. Together with your credit card company, we see to it the payment is settled correctly.
– Through iDEAL. This payment method allows you to make the payment through your own bank as part of the ordering process. You pay in your own familiar internet payment environment based on the specific security methods of your own bank. You can use iDEAL directly, without having to register for it, if you use internet banking.
– Through Paypal.
What is MasterCard SecureCode and Verified by Visa?
Through MasterCard SecureCode and Verified by Visa, the rightful owner of the credit card is identified. This digital signature protects against the theft of your credit card number, because before payment you first confirm your identity. Unfortunately, not every card holder participates in MasterCard SecureCode and Verified by Visa. The number is growing fast, however, especially because MasterCard and Visa are making participation obligatory in a growing number of countries.
How does it work?
Your card has not been activated for MasterCard SecureCode and Verified by Visa on a standard basis, you have to first see to this yourself. After activation, you will always be asked for your digital signature whenever you pay by credit card. This code is then immediately checked by your own bank. The digital signature comes in a variety of forms. Which type applies to you depends on your credit card provider. The digital signature may be a password of your own choosing, or a PIN number provided by your bank, or one generated through a Digipas or Random Reader.
You will receive a shipping manifest with your order. You will already have received the actual invoice after placing your order.
We are offering 2 types of shipping services for the most of the countries. The 2 types of shipping service are called MAIL (shipping without track & trace, but with signature up on receipt) and PARCEL PLUS (shipment with track & trace). The MAIL shipping option will be shipped against lower cost then the PARCEL PLUS shipping service, the shipping time with MAIL is longer then with PARCEL PLUS.
For the following countries we are offering only one service type (PARCEL PLUS), because there is no difference in cost with the MAIL shipping option, so we choose the best and fastest shipping option. Hereby the countries:The Netherlands, Belgium, Germany, France, United Kingdom, Asutria and Denmark.
You can check the shipping time for your country at the shopping card after selected a product. In case we are offering 2 types of services, please choose the shipping service you prefer. Be advised that the provided transit time are in WORKING DAYS (week days).
Shipping your order
Our shipments are handled by ABC MAIL. Orders are sent in parcels if they do not fit through the letterbox. ABC MAIL is most effective when delivering to a home address. For almost all shipment you will receive a track & trace number.
If you have received the shipping confirmation, but have not yet received the order, it is best to wait a couple of working days. In exceptional cases, ABC Mail may take several days rather than 24 hours to deliver an order. Still haven’t received your order 3 working days after receiving the shipping confirmation? Then please contact our customer service desk. Please state the order number in your e-mail or keep it to hand when filling in the contact form so we can help you as quickly as possible.
The shipping costs are calculated based on your order. The shipping costs for a given shipping address may vary depending on the size and weight of the order.
You can return the articles you bought from us under certain conditions. You cannot return tickets, downloads or CDs/DVDs if the cases are not (or no longer) sealed. You can send your returns to our PO box:
When we have received your return shipment, your payment will be transferred back into your account as soon as posible (within 14 days).
If the item does not fit, you must return the item within 14 days and place your order again.
Please note: If you return an article outside the set conditions or without stating a reason, this does not cancel your obligation to pay for the article, and we may decide not to process your future orders. When in doubt, please contact the HUIDVERZORGINGSSALON ELSE Customer Service Desk.
Received the wrong article?
Please always check whether the article you receive is the one you ordered. If you should have accidentally received a different article, you can return it within 14 days of receipt. To help us find out how you received the wrong article, it is important that you indicate the reason for the return on the reverse of the shipping manifest.